Thank you for always choosing Spa Resort Hawaiians.

To provide our customers with a more comfortable experience, we will be changing our reservation system for shows, rest areas, and experience programs starting October 1st (Thursday).

New system launch date

　From 0:10 AM on Thursday, October 1, 2026

Eligible for reservations under the new system

　The following reservations are eligible, for dates from December 1st, 2026 (Tuesday) onwards.

• Paid reserved seats for the show
　　Polynesian Sunlight Carnival
　　Polynesian Twilight Show
　　Polynesian Grand Stage
• Paid private rest rooms
・Oluolu
• Experience Program
　　Aloha Enjoy Hula
　　Challenge!! Tahitian Dance
　　Challenge! Fire knife dance!
　　Ukulele experience
　　Lei making experience

To customers who have already made a reservation

Reservations made up to Monday, November 30, 2026 can continue to be made using the current reservation system.
For reservations made on or after December 1st, 2026 (Tuesday), please use the new reservation system.

Date of use	System to use	Reservation acceptance period
Until January 2026, 11 (Monday)	Current reservation system	Until January 2026, 11 (Monday)
From Tuesday, October 01, 2026	New reservation system	From Tuesday, October 01, 2026

Registered customers

Your current customer registration information will not be transferred to the new reservation system.
We apologize for the inconvenience, but for reservations made on or after December 1st, 2026 (Tuesday), please register again using the new reservation system.

The new reservation system will be available from 0:10 AM on Thursday, October 1, 2026, through various reservation pages.

We apologize for any inconvenience this may cause our customers, and we appreciate your understanding and cooperation.