Joban Kosan Co., Ltd. (hereinafter referred to as "our company") takes great care to protect personal information. All websites operated by our company have opportunities to ask customers for personal information, such as product inquiries, campaigns, and surveys, and we believe that protecting that personal information is an important social responsibility for our company.

Below we explain our policy regarding personal information that may be provided to us when you use our website. Please use our website after understanding the following policy.

What is personal information

This refers to information that can identify an individual customer or information specific to an individual customer, such as address, name, age, telephone number, email address, etc., that is provided by customers to our company through our website.

1. When you provide personal information to our company

Our website is operated as part of our services to customers. We may ask for your personal information to the extent necessary in the following cases:

• Subscribe to our email newsletter
• Contact
• Answer the questionnaire
• Register for membership services
• Accommodation reservations and special admission discount ticket applications
• Other cases where providing personal information enables us to provide services to customers.

2. Purpose of use of personal information

• To send you the email newsletter you requested
• To send you a response to your inquiry
• To deliver prizes and rewards awarded based on answers to surveys
• To manage member information, grant and manage points to members, and provide services in the Go To Pass program, a membership program operated by Iconia Hospitality Co., Ltd. and in which our company is a participating company
• For confirmation and communication that is essential in providing requested products and services
• To use as statistical data for marketing, product development, etc.
• To deliver events and new products as direct mail
• For the use and management of points for customers
• To carry out other related business operations associated with the above-mentioned businesses

We will use the personal information provided by our customers within the scope of the purposes clearly stated to the customers. If it becomes necessary to use the customer's personal information beyond the scope of those purposes, we will inform the customer of the purpose of use in advance. If the customer does not consent, they can refuse use at their own discretion.

3. Provision of personal information to third parties

Personal information provided by customers will not be disclosed to third parties except in the following cases:

• With customer consent
• When it is deemed necessary to disclose the information to our affiliates, etc. in order to respond to your inquiry
• When it is necessary to disclose to a cooperating company in order to carry out the purpose of acquisition that has been clearly stated to the customer
• When processed into statistical data in a state in which individual customers cannot be identified
• When there is an imminent danger to human life, body, property, etc., and there is an urgent need
• When we are required to provide personal information based on laws and regulations

4. Joint use of personal information

We will jointly use the personal information we collect within the scope below.

XNUMX. Items of personal data to be jointly used

All personal information held (however, limited to the extent necessary in light of the purpose of use of the joint user)

XNUMX. Scope of joint users

Fortress Investment Group Group Company

• アイコニア・ホスピタリティ株式会社
• Hakodate International Hotel Co., Ltd.
• Hotel East Japan Co., Ltd.
• Tsukuba Grand Hotel Co., Ltd.
• Naqua Hotel & Resorts Management Co., Ltd.
• Nippori Hotel Management LLC
• Ceravie Resort Izumigo Co., Ltd.
• Yubatake Development Co., Ltd.
• Yubatake Onsen Co., Ltd.
• Tateshina Takinoyu LLC
• Yatsugatake Kogen Lodge Co., Ltd.
• Osaka Bay Tower LLC
• Phoenix Resort Co., Ltd.
• Island Co., Ltd.
• Ryukyu Hotel Resort Yaeyama Co., Ltd.
• MRM LLC
• Fortress Investment Group Japan LLC

3. Purpose of use

The purpose of use is the same as that stated in 2. above. Please see here for the Go To Pass program's privacy policy.

4. Name of person responsible for managing personal information

As described below in "9. Businesses handling personal information."

5. Security

We will manage personal information provided by customers appropriately and carefully, and take reasonable protective measures to prevent risks such as leakage, loss, misuse, falsification, unauthorized access, etc. Furthermore, when personal information is provided, we will strive to ensure even greater safety by using security technologies such as SSL (Secure Sockets Layer) encrypted communication to protect data transmission when making reservations using external servers.

6. Inquiry, correction, and deletion of personal information

Customers can inquire, correct, or delete the personal information they have provided at any time. In order to prevent your personal information from being leaked to third parties, we will disclose, correct, or delete your personal information to a reasonable extent only if we can confirm that the request is from the customer themselves. However, this does not apply if the information would harm the life, body, property, or other interests of other customers, or if we determine that it would significantly interfere with the performance of our business. If you would like to inquire, correct, or delete your information, please contact our website office.

7. Please be careful in such cases.

This website may contain links to external websites that are not operated or managed by our company. We are not responsible for the protection of personal information or the content of the linked websites.

8. Regarding inquiries, opinions, complaints and objections

Inquiries regarding customers' personal information on this website will be handled by the website office.

*We will review and revise (update) this privacy policy as appropriate.
*The revised privacy policy will be posted on this website.

If you have any comments or inquiries regarding our website, facilities, or services, please contact us by email via the inquiry page.

9. Personal Information Handling Businesses

常磐興産株式会社
50 Warabihira, Tokiwa Fujiwara-cho, Iwaki City, Fukushima Prefecture
Representative Director and Chairman Shunsuke Yamamoto

Conditions of Use

Please read the following terms and conditions before using this website. By using this page, you agree to these terms and conditions. If you do not agree to the terms and conditions, please refrain from using this website.

Restrictions on use of materials

You may not copy, reproduce, republish, upload, post, transmit, or distribute in any way any materials from Spa Resort Hawaiians or any other Spa Resort Hawaiians-owned, operated, licensed, or controlled Internet web sites, except that you may download one copy to any single computer for your personal, non-commercial home use, provided that you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of Hawaiians' copyright and other proprietary rights.

About the links

We welcome links to this website.

When linking to this website, please use the top page (https://www.hawaiians.co.jp/We recommend linking to this website. Please note that if you link to any page other than the top page, we may delete the page or change the URL due to improvements to our website. If necessary, please use the following banner (please refrain from linking directly to images):

(88 pixels x 30 pixels)

(128 pixels x 53 pixels)